10-Year Workmanship Warranty — Terms

We stand behind the work we perform. This warranty covers defects caused by our workmanship within the project scope described in your signed AmeriPro Remodeling LLC agreement. It does not make every product, surface or part of your home maintenance-free.

Your written warranty

Your project agreement and the warranty terms identified in that agreement describe your coverage. Keep your signed agreement, completion record and care instructions together.

These website terms do not retroactively replace the warranty supplied with an earlier project. If you believe this page differs from your project documents, contact us for a written explanation. Nothing on this page removes rights or remedies that applicable law does not allow us to exclude.

Warranty provider: AmeriPro Remodeling LLC.
Warranty contact: ameriproremodeling@gmail.com (AmeriPro Remodeling LLC, Westminster, MD 21157).. For help submitting a written request, call (443) 540-7985.

When coverage starts and ends

The workmanship warranty lasts ten years from the project completion date recorded in your project documents. It does not begin when you pay a deposit or when construction starts.

For projects completed in phases, each phase is covered from the completion date recorded for that phase in your project documents.

Please report a suspected defect promptly after discovering it. We will not postpone an accepted covered repair solely because the warranty period expires after your timely claim.

Workmanship we cover

For work included in your signed scope and performed by AmeriPro, covered workmanship includes:

• Tile installation and installation of the waterproofing system included in your project.
• Framing and structural connections included in our work.
• Drywall installation and application of finishes.
• Deck structural work, including the supports and connections included in our scope.
• Trim installation and carpentry.

A workmanship defect is a failure caused by how the covered work was performed. Our responsibility for installation is separate from a manufacturer's responsibility for a defective product.

The warranty covers covered work performed by AmeriPro and by subcontractors working under our project agreement — your claim always comes to us, not to a subcontractor.

What this workmanship warranty does not cover

The exclusions below apply to the extent the issue is caused by the excluded condition. We do not reject a workmanship claim merely because normal wear, another contractor's work or an existing condition is also present.

Normal wear and routine upkeep

Cleaning, routine resealing, ordinary caulk renewal, grout maintenance and cosmetic touch-ups are not scheduled warranty services. Examples include gradual surface wear, fading or tarnishing from ordinary use, and chips or scratches caused by impact.

A small grout crack or caulk separation may be a maintenance issue. Its appearance alone does not decide coverage. If defective installation or movement caused by our covered workmanship is responsible, we assess it as a workmanship claim. Routine caulk and grout touch-ups are maintenance; correcting defective installation is a different matter.

Product and material defects

This workmanship warranty does not provide an additional ten-year manufacturer's warranty on tile, grout products, fixtures, faucets, appliances, hardware, coatings or other purchased products. Product defects are handled under the applicable manufacturer's terms and any other applicable rights. Damage caused by our covered installation remains subject to this workmanship warranty.

Misuse, abuse and failure to perform necessary care

Damage caused by impact, overloading, abrasive or incompatible cleaners, use contrary to supplied product instructions, or failure to perform reasonable and necessary care disclosed in your project documents is excluded to that extent. Examples include continued use of a leaking shower without taking reasonable protective steps, or failure to renew visibly failed sealant after receiving applicable care instructions. The presence of a maintenance issue does not automatically cancel unrelated coverage.

Later alterations and repairs

Damage caused by a third party's drilling, demolition, modifications, installation or repair is excluded to that extent. An unrelated repair elsewhere in the home does not cancel this warranty. Preserve photographs and records before changing the affected area when it is safe to do so.

Leaks and systems outside our scope

Damage caused by an existing roof, supply line, drain, appliance or other system that we did not install or undertake to repair is excluded to that extent. This exclusion does not excuse damage caused by our covered work or by our damage to an existing system.

Existing building movement and conditions

Issues caused by pre-existing foundation movement, settlement, structural deficiencies, moisture problems, rot, pests or concealed conditions outside the agreed scope are excluded to that extent. This does not exclude a failure caused by our workmanship, including work that should have addressed a condition within our agreed responsibilities.

External events

Damage caused by flooding, fire, storm impact or freezing associated with loss of heat or failure to follow supplied winterization instructions is excluded to that extent. An external event does not automatically excuse a separate workmanship defect that contributed to the loss.

Work outside the agreement

Existing installations and work by others that AmeriPro did not undertake to perform or correct are not added to this warranty merely because they are near our project.

Care that helps protect your project

Follow the product and project care instructions delivered with your completed work. Use compatible cleaners, maintain ventilation, inspect wet-area joints for openings, and arrange timely sealant maintenance when deterioration appears. Do not use a visibly leaking installation while avoidable damage continues.

Where a specific maintenance task is a condition of coverage, we will identify the task and applicable instructions in your written project documents. Keep maintenance records where available. We assess the cause of the reported defect; missing receipts alone are not a blanket exclusion.

Typical examples: keep caulk and grout joints maintained, follow the manufacturer’s care instructions for fixtures and finishes, and report active leaks right away.

How to submit a claim

Send a written request to the warranty email or mailing address above. Include your name, project address, project or contract reference, a description of the problem, when you first noticed it, and photographs or video if reasonably available. Tell us whether water intrusion or another immediate hazard is involved. If you cannot provide photographs, contact us for help documenting the issue.

We aim to acknowledge requests within five business days and explain the next step. This is an acknowledgement target, not a promise that every repair will be finished within five days.

Inspection and decision

Give AmeriPro a reasonable opportunity to inspect the affected work and access needed for diagnosis and repair. We will arrange access with you. Intrusive inspection requires a discussion of the proposed work and restoration arrangements before it begins.

We will explain our coverage decision in writing. If the issue is outside this warranty, we will explain the reason and any proposed paid work before asking you to authorize it. No paid inspection or repair is authorized merely by submitting a claim.

If you disagree, request a review by AmeriPro's owner using the same warranty contact. This informal review does not require you to waive other available remedies.

Covered repairs

For an accepted workmanship claim, AmeriPro will arrange the necessary correction through its own team or an authorized repair provider, without charging you for the covered repair. Repair planning will account for access, safety, product availability and the nature of the defect. We will communicate material delays and the next expected step.

This warranty offers correction of covered workmanship. It does not promise an elective cash payout or a free upgrade in place of an available, appropriate repair. Repairs commissioned independently without first giving us a reasonable opportunity to inspect are not automatically reimbursable under this warranty.

These procedures do not remove remedies required by applicable law or excuse a failure to perform our warranty obligations.

Repairs may use materials of like kind and quality; exact matching of discontinued materials, finishes or dye lots is not guaranteed. Warranty coverage of repaired work continues for the remainder of the original warranty period.

Urgent protection and emergency work

Take reasonable steps to protect people and prevent further damage. If safe, stop using the affected installation and shut off the relevant water supply. Seek emergency assistance when needed; do not delay necessary protection while waiting for our response.

Photograph the issue when safe, keep damaged components where practical, retain invoices, and notify us promptly. Necessary emergency mitigation is not treated as an automatic cancellation of the entire warranty. Responsibility for emergency costs will be assessed under the agreement and applicable law.

Payment questions

Your payment obligations remain governed by your signed agreement. Report a suspected workmanship defect even if there is an unresolved payment issue so that the condition can be documented and urgent risks assessed.

Selling your home

This workmanship warranty is provided to the original client named in the project agreement for the covered property. It does not transfer to later owners of the home.

Other losses and your rights

This workmanship warranty describes the repair service AmeriPro promises. It does not itself exclude implied warranties, statutory remedies or liability that cannot lawfully be limited.

Read the short version

For an overview, see Our Workmanship Warranty. For a project question or help submitting a claim, see Contact AmeriPro.